Cloud based PBX demand is growing. Virtual PBX is attractive to smaller customers but comes with a price: Existing Virtual PBXs have basic feature sets and the companies providing them take control of your customers and make you dependent on their Quality Control and support procedures. A potential recipe for disaster for customers and resellers.
Enter 3CX Cloud Server. A hosted PBX, designed to host 3CX Phone System for your customers and allow resellers full control of data and quality. Rather than a scaled down basic PBX, offer customers a fully virtualized 3CX Phone System instance, together with the advanced feature set that 3CX is known for. Enterprise PBX features, unified communications and broad client support, backed by a global brand. Now you can offer customers a Virtual cloud based PBX without compromising functionality.
How it Works
3CX Cloud Server is a separate edition of 3CX Phone System that allows you to host up to 20 separate 3CX Phone System instances on one Windows Server machine. Each instance is entirely separate from the other. Because it runs on Windows Server 2012 and uses 3CX Phone System, you can leverage your existing windows knowledge without having to learn a new operating system or complex software platform to offer a hosted / virtual PBX.
Connect each instance to its own dedicated SIP trunk or Gateway port and keep call billing perfectly separated for each customer. As a reseller, maintain close customer contact for PBX services, but outsource telecom call costs and billing to your SIP trunk provider of choice. As a SIP trunk provider, keep enjoying economies of scale by keeping control of the SIP trunks, but outsource PBX support and service to your resellers – allowing you to scale easily.
Special 3CX Cloud Server Features
For users of the virtual PBX, the feature set is identical to the onsite edition. 3CX Cloud Server differs from a standard 3CX Phone System by allowing resellers to easily deploy and manage hosted instances of 3CX Phone System:
Manage all 3CX Instances From a Central Console
The central console allows you to quickly manage each 3CX Phone System instance / customer. Each node represents a customer and allows you to switch into the customer configuration without having to login to that customers admin portal.
Allow Companies to Manage User Settings With Granular User Access
Allow customers to manage their own extensions, but not Trunk, Gateway and other system configurations. Two additional user levels: Department manager, who can manage the extensions of his/her group, and System manager, who can manage all extensions. The System administrator level allows the customer full access to the system and can be disabled to avoid any misconfiguration by the customer.
Easy deployment with Remote Provisioning
3CX Cloud Server can easily provision remote IP Phones and 3CXPhone instances via the bundled SIP Session Border Controller component which acts as an agent for provisioning requests. With the Session Border Controller you can send phones readily configured for true plug and play at the customer site.
Eliminate Firewall and Bandwidth Issues With Session Border Controller
3CX Phone System features a unique Session Border Controller, which allows all SIP traffic for the customer to be tunneled over a single port. Drastically simplify remote installs and eliminate firewall configuration issues. Furthermore, the intelligent 3CX Session Border Controller can detect calls being made between local extensions and avoid sending audio streams to the virtual PBX – saving valuable bandwidth and drastically improving audio quality.
The Session Border Controller is available for Windows and Linux, allowing you to run it on either an existing Windows machine or a low cost $40 Raspberry PI device!
Easily Configure a New 3CX Phone System Instance
Ability to quickly create a 3CX Phone System configuration using our wizard: Import users, configure trunks and push out to a new 3CX Phone System instance.
Backup & Update all 3CX Phone System Instances With the Backup Tool
The cloud edition offers a backup, update and restore tool that is able to backup all instances on the machine and restore all instances on another machine if need be. Automate backup on a scheduled basis and restore all instances in minutes in case of hardware failure.
Full VMware and Hyper-V Compatibility
If you want to leverage your existing VMware or Hyper-V knowledge you can do so with 3CX Cloud Server. It has been verified and tested against the leading virtualization platforms and allows you to take full advantage of VMware and Hyper-V management and redundancy features.