Remote Infrastructure Management
Remote Infrastructure Management Services
- Datacenter Support Services
- Network Support Services
- Security Support Services
- End-user Support Services
We deliver managed services using an award-winning technology services delivery platform. The delivery platform monitors every aspect of the client network, communicating in real-time with our NOC (Network Operations Center). The NOC is staffed with certified engineers, who monitor and remediate alerts as they are generated. The real-time monitoring enables us to fix problems most times even before they have an impact on the availability or performance of core business applications. We cover the length and breadth of IT Infrastructure Services including Planning, Optimization, Remote Monitoring, Messaging, NOC Support, Helpdesk, Technical Support, Server Management, Storage, Network Management, and Security Services.
All Engineers at Precision Techserve are well qualified, trained and vendor certified. Our engineers have an average of 2 years of work experience, and are a minimum of MCSE certified on the Microsoft side, CCNA certified on the Network Administration side, and RHCE certified on the Linux side. We have other skilled professionals on areas like Oracle database administration, Citrix Server support, and SAN to name a few.